FAQ

THE ORDERING PROCESS

Once all order details – including product styles, size breakdowns and print details have been confirmed and you have approved our quote and given us the go ahead we will send you an invoice which will require a 50% deposit to be paid and then your order will be processed, with the outstanding amount to be paid upon collection or before your order is posted.

For our trusted repeat customers full payment can be made upon collection/before order is posted, or within 7 days from time of collection.


WHAT PAYMENT METHODS ARE ACCEPTED?

Accepted payment types are credit or debit card, bank transfer or cash.


CAN I SEE OR TRY ON A SAMPLE BEFORE PLACING MY WHOLE ORDER?

We do keep some stock but naturally we cannot stock every style, size and colour from each supplier so yes in most cases we are happy to order in samples for you to see/try on first.


HOW LONG WILL MY ORDER TAKE?

Most orders require the clothing to be ordered in and we like to allow 2 – 4 working days for the stock to arrive then 1-2 weeks on top of that for your items to be embroidered or printed. However for urgent orders we can have the process completed within 1 week if requested.


Any unanswered questions? CONTACT US!